Shipping Policy

EASY WAY 26 ENTERPRISE is committed to delivering your favorite snacks quickly and reliably from our local warehouse in Kuala Lumpur, Malaysia. Please review our shipping guidelines below.

1. Delivery Coverage​

We currently deliver to selected areas within Kuala Lumpur and Selangor, Malaysia, based on supported postcodes: 50*–60999, 68*, 40*–48999, 62*–64999, and 47000–68100. Delivery is fulfilled from our local address in Kuala Lumpur. We do not ship to other states in Malaysia or internationally. If your postcode is not listed/eligible at checkout, the order cannot be placed for delivery.

2. Order Processing & Dispatch​

Orders are typically processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays). Once your order is on its way, you will receive a notification with tracking details where applicable.

3. Delivery Timeframe​

Delivery usually takes place within 7 business days after order confirmation. Actual delivery times may vary depending on your specific location, courier service, weather, traffic, and peak/festive periods.

4. Shipping Fees​

We offer local stock delivery with free shipping for orders from RM49.00 up to RM10,000.00 within the supported delivery zones. For orders below RM49, any applicable local delivery fee will be shown at checkout. Shipping fees are calculated and displayed at checkout based on your eligible address and order value. No hidden charges will be applied.

5. Payment & Delivery Options​

Cash on Delivery (COD) is supported for eligible local deliveries, subject to checkout availability. Store pickup/self-collection may be available from our listed local address; availability and timing will be shown or confirmed at checkout/order confirmation.

6. Packaging & Food Safety​

We use secure, food-grade packaging to help keep your snacks fresh and intact during transit. As we handle food products, we take extra care with sealing, handling, and packing.

7. Delivery Issues & After-Sales Support​

  • Incorrect or Incomplete Address:​ Please ensure your shipping address and postcode are correct at checkout. We are not responsible for failed deliveries, delays, or returned parcels caused by incorrect, incomplete, or unsupported addresses.
  • Damaged Parcels:​ If your parcel arrives with obvious external damage, please take photos/videos and contact us immediately at eazygaintech@gmail.com with your order number.
  • Missing/Incorrect Items:​ If you believe an item is missing or incorrect from a sealed parcel, notify us within 48 hours of delivery with your order number and clear photos/evidence for verification and resolution.

8. Customer Support​

If you have any questions about your delivery status or this shipping policy, please contact us at eazygaintech@gmail.com.

Thank you for choosing EASY WAY 26 ENTERPRISE. We are constantly working to improve our logistics to bring you a fast and worry-free snacking experience!